RealWired Trust Center

Welcome to the RealWired Trust Center! This portal is designed to provide you with a clear and comprehensive understanding of our commitment to security, privacy, and operational excellence. At RealWired, we understand the critical importance of protecting your data and maintaining your trust. This overview will introduce you to our approach, highlighting the key pillars of our security program.

RealWired maintains a robust security posture, built on a foundation of well-defined policies and continuous monitoring. We have established comprehensive information security policies and a dedicated Data Protection Policy that outlines the procedures and technical measures we implement to safeguard the confidentiality, integrity, and availability of your data. Our commitment to data protection extends to specific areas such as access control, with a documented Access Control Policy, and the use of strong encryption, as detailed in our Encryption Policy. This policy mandates the use of cryptographic controls like AES-256 for data encryption keys, VPN keys, and website SSL certificates, ensuring end-to-end security.

To further demonstrate our dedication to security and reliability, RealWired has undergone independent third-party assessments. We have successfully completed a Type 2 SOC 2 examination for our SaaS Services System, covering the 2017 Trust Services Criteria for Common Criteria/Security and Availability. This examination, conducted by A-LIGN ASSURANCE, confirms that our controls were suitably designed and operating effectively throughout the period of August 1, 2025, to July 31, 2026.

Our operational practices are designed to ensure ongoing security and resilience. We utilize compliance automation software for continuous control monitoring, allowing us to identify, select, and continuously monitor our internal controls. We also maintain cybersecurity insurance to mitigate the financial impact of potential security incidents and business disruptions. Furthermore, RealWired is diligent in managing third-party risks. Our Vendor Management Policy establishes requirements for ensuring that all third-party service providers and vendors meet our stringent security standards. We obtain and review compliance reports and other evidence from critical vendors at least annually to monitor their adherence to industry frameworks, regulations, and our own requirements. This includes defining collaborative efforts and responsibilities with cloud service providers to ensure information security controls are effectively managed. We also ensure that our system components are secure and supported, replacing unsupported components or documenting risk mitigation strategies when necessary.

This Trust Center provides detailed information on each of these areas, offering transparency into our security practices and commitments. We invite you to explore the various sections to learn more about how RealWired protects your information.